Privacy Policy

Depending on how you use NavQuest, we may collect:

• Name (where you choose to provide it)
• Email address
• Account details (for lifetime access)
• Payment records (receipts and transaction references — not full card details)
• Game sessions, team names and gameplay progress
• Leaderboard information
• Marker reports you submit
• Uploaded challenge photos
• Language preferences
• Device and browser information where required for operation
• Approximate or precise location while you are actively playing

• Provide access to the game and your purchases
• Process payments and issue receipts
• Restore lifetime access on your account
• Support gameplay functionality (sessions, scoring, leaderboards)
• Investigate marker issues and player reports
• Improve NavQuest based on usage and feedback
• Prevent misuse, cheating or fraud
• Communicate with you where necessary (e.g. support, service messages)

Challenge photos are used solely to validate challenge completionduring gameplay. They are not publicly displayed and are not shared on social media by NavQuest.

Photos are automatically deleted after a limited retention period (currently approximately 24 hours). Within that window you can download them to your device or request an emailed download link.

Please avoid uploading sensitive personal information or images of people who have not consented to appear.

NavQuest may use analytics tools to understand game usage, player behaviour, performance and technical issues. Analytics only run if you have granted the Analytics cookie category — otherwise no analytics scripts are loaded.

NavQuest may use advertising and remarketing technologies in future to help more players discover the game. Marketing pixels only load if you have granted the Marketing cookie category.

Marketing emails are optional and only sent if you actively opt in. You can unsubscribe at any time using the link in any marketing email.

Your information may be processed on our behalf by trusted service providers, including:

• Payment processors
• Hosting and storage providers
• Authentication providers
• Analytics providers (when consent is granted)

These providers process data under contract and only for the purposes of running NavQuest. We do not sell your personal data.

NavQuest uses a small set of cookies and similar storage for essential functions (sign-in, payments, session continuity). Analytics and Marketing cookies are opt-in and grouped behind a consent banner shown on your first visit.

You can review or change your choices at any time:

You have standard rights over your personal data, including the right to access, correct, or request deletion of your information. To exercise these rights, email support@navquest.fun.

NavQuest is intended for players aged 16 and over. Younger players are welcome to take part but should be supervised by a parent, guardian or responsible adult who has agreed to our Terms on their behalf.

We may update this Privacy Policy from time to time. The version shown above is always the current one.

NavQuest Interactive Limited, Jersey. For privacy questions or data requests, email support@navquest.fun.